Consumer Information

The National Consumer Agency

nca_logo_gif The National Consumer Agency (NCA) is a statutory body established by the Irish Government in May 2007. It aims to defend consumer interests and to embed a robust consumer culture in Ireland.

The Government has given the NCA a very strong mandate to defend and promote consumer rights through:

  • Forceful advocacy, targeted research, consumer information, education, and awareness programmes
  • The systematic enforcement of consumer law

For more information go to

Downloads:

Download NCA's "Don't Be Fooled - Work From Home Scams" below..

 

The European Consumer Centre

ecc_logo The European Consumer Centre Network offers consumers across Europe advice on their rights when shopping in another European state. The ECC Network also offers  a  dispute resolution service. If neccessary,ECC Ireland can liaise directly with a trader via its sister centre in the country of purchase.

Please note that ECC Ireland does not deal with queries from Irish consumers about Irish traders.

For more information go to

Downloads:

Download ECC's tip "European Health Insurance Card & accessing free healthcare while abroad" below..

Download ECC's tips on "common holiday scams" below..

Download ECC's tips on "car hire abroad" below..

Download ECC's "How to Complain" below..

Download ECC's "How Can I Spot a Scam" below..

The Consumers' Association of Ireland 

cai_logo_gif The Consumers' Association of Ireland Ltd. (CAI) was set up in 1966 to protect and educate consumers. It is the aim of CAI to represent consumers making sure that their  needs  as consumers of goods and services are given higher priority.

For more information go to

Downloads:

Below are a selection of "What am I to do.." pages produced by CAI and included in their magazine "Consumer Choice"...

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