 | My emails are disappearing from my online inbox |  |
 | The most likely cause of this problem is that you may have POP3 set up through Microsoft Outlook or a similar email program on your PC. This essentially means that the emails are downloaded to your PC from the web mail server, meaning they are no longer v |
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| How do I setup dublin.ie email with Outlook/Thunderbird/Mac Mail (IMAP/SMTP)? |  |
| You can setup a program like Microsoft Outlook (instructions here and use our settings below), Thunderbird or Mac Mail to access your dublin.ie account and download email to your compu |
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| Nothing is happening when I click on "My Mail" | |
| There are two possible causes:
1). If you are clicking on 'My Mail' and the email interface does not appear (instead the page just re-loads), you need to ensure you've entered your password exactly as is (caps etc). If that doesn't solve it, please try |
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| How do I connect to my email from my iPhone? | |
| To connect to dublin.ie using iPhone, please follow these instructions. Please note that you cannot send email from the Mail client, and must use webmail. These instructions relate to receiving email only:
1). Go into |
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| How do I connect to my email from my Android phone? | |
| The following instructions are for mobile phones using the Android operating system. As there a number of versions of Android and different manufacturers, we cannot give step by step screenshots as there are many variants (unlike iPhone). The universal ma |
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| Where is spell checker gone? | |
| Users of our email system will have noticed that we no longer have the built-in spell check functionality. Spell-checkers are built into a number of major browsers including Firefox (screenshot below) and |
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| How can I auto-delete the Trash? | |
| The contents of your Trash box count towards the amount of space you have used. At the moment, each user is assigned 250Mb. You can see how much space you are using currently under 'Settings' in the email system:
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